Step 1: Schedule your first appointment

It's easy to do! Simply use our online scheduling tool to schedule your appointment OR call our Intake Team, or request a call-back from our intake team and they'll find the right provider for you and schedule your initial appointment. Your first appointment scheduled will be with a member of our team who conducts Initial Assessments for new patients. This gives us the opportunity to learn more about patients and find a provider who best suits their needs.

We offer both in-person and telehealth treatment options. Our Telehealth platform is a secure system that is easy to access with any WiFi enabled device. We also offer in-person visits, and can match you to a provider in a location that is convenient for you.

Step 2: Complete your New Patient paperwork

Help us learn more about you before your first appointment. After scheduling your appointment, you will receive an email with an invitation to register with our Patient Portal that will contain information and forms that you will need to complete prior to your appointment. By completing your new patient paperwork, our team can prepare for your visit. Also, 24 hours prior to your first appointment, you will receive an email that includes an online questionnaire that helps us to better understand your current state and prepare for your first appoinment. *Note- it is very important that you provide us with an updated email/phone number so that you can be easily contacted. Also- please be sure your voicemail box is able to accept new messages.

All of this information enables us to learn more about your medical history, your family history and other aspects to ensure we can provide the best, and safest, care.

Step 3: Attend your Initial Appointment

On your initial visit with LifeStance Health, we will conduct an initial assessment that helps us to learn more about you and your care needs.

Your initial appointment will be a 30-minute session to collect an overview of your needs, concerns, and stressors. It is a time to provide an initial diagnosis and create the beginning of a treatment plan.  You can expect a follow up call from someone on the intake team with more detailed instructions. If you have any questions or concerns, please call our main number at 610-892-3800, and dial #1 for the new patient line.

Again, sessions can be held either in-person and via telehealth depending on your preference.





Step 4: Continue on your path towards better mental health

As you continue through your care, we will continue to assess your progress. We want to make sure you are properly matched to the right provider so that you are able to acheive the best possible results. Our providers will work with you to develop a customized care plan for you and your needs. We encourage that you keep an open dialogue with us, as this enables us to learn more about you as a person, what your goals are, and what you are seeking in your care. We want all of our patients to be given the best opportunity to grow, learn and achieve improved mental health.

More about Psychiatry treatments:

Psychiatry is the medical field dedicated to diagnosing, treating and preventing mental health disorders that affect mood, behavior, and cognition. Many people are often confused about the distinction between a psychologist and a psychiatrist. While a psychologist may explore and treat many of these same issues, a psychiatrist is a medical doctor who can prescribe medication and perform additional interventions that a psychologist can not perform. The most common method for treating patients today in psychiatry combines psychotherapy with medication, but psychiatrists may explore supplementary modalities, as needed.

Helpful Hints for your Psychiatry Session

More about Therapy treatments:

At LifeStance Health, you can receive treatment for a wide range of mental health disorders. We take a unique approach to each patient, tailoring a treatment plan to you that can include both medication and therapeutic interventions. LifeStance Health treatment can include:

  • Psychotherapy
  • Couples Therapy
  • Family Counseling
  • Group Therapy
  • Other types of therapy

Type of Therapy include: Including Cognitive Behavioral Therapy(CBT), Humanistic Therapy, Exposure Therapy, Psychodynamic Therapy, Dialetctical Behavior Therapy(DBT), and more. Your therapist may choose to combine several different types of psychotherapy to achieve the most successful outcome.

Helpful Hints to Maximize Your Therapy Session

How to be Successful on Your Journey...

In order to ensure your care will be as effective and impactful as possible, we ask our patients to be keep the following in mind:

  • Attend your scheduled sessions. Your providers will map out a plan that includes the right frequency of sessions for your needs. It's important that you keep these appointments to ensure progress.
  • Establishing trust with your provider. Deeply personal experiences can be difficult to talk about, especially when you are meeting with a provider for the first time. Our goal is to create a safe and caring environment that encourages honest disclosure at a pace that feels comfortable for you. The more you share with your provider, the more they can help address the underlying issues affecting your daily life.

  • Respect your provider and the care plan they recommend for you. We value an open line of communication and feedback from our patients, but patient safety is also of utmost importance.  Keep in mind that LifeStance Health providers maintain the following rights in order to ensure the safest care plan for patients:

    • The right to not prescribe medication on initial evaluations and request follow up testing. 

    • The right to request Urine Drug Screens. 

    • The right to request general lab work prior to prescribing medication.  

    • The right to request therapy prior to providing medication. 

    • The right to recommend a higher level of care if we feel are not the correct support. 

    • The right to request supervision prior to prescribing medication if there are complex factors to consider. 

    • The right to not prescribe medication at all if it is not clinically appropriate.  

    • The right to deny follow up psychiatric sessions if a client is not attending their psycho-therapy sessions as recommended.  

    • The right to prescribe new medication if deemed clinically appropriate.  

    • The right to recommend medication tapers if deemed clinically appropriate.  

If you have any questions or concerns, please don't hesitate to contact us. The LifeStance Health team of compassionate providers looks forward to caring for you.